Charity FAQs

After purchasing places, your charity has access to a dedicated Group Dashboard to manage your runners. Multiple users at the same organisation can have access to this. You’ll enter each runner’s forename, surname and email address and we’ll send an email invite to the runner to claim their ticket and join your team.

Your Group Dashboard will display a status for each invited runner of either ‘invited’ or ‘claimed’. Any runners that have ‘invited’ as their status have yet to claim their ticket, here you’ll see the option to ‘Resend Invitation’. Runners that have claimed their ticket will appear as ‘claimed’ in your Group Dashboard.

For each Virgin Sport event charity places are available to purchase on a year by year basis, subject to availability.
For the ASICS London 10k, places can be secured on a 3-year debenture. To order your places on a debenture, please include the word ‘debenture’ when completing the order form here.

For online fundraising, check out Virgin Money Giving. Your supporters can create a fundraising page and start collecting sponsorship in minutes. As a not-for-profit company, Virgin Money Giving charge much less than some other fundraising platforms to make sure more money goes where it is needed most, direct to your charity.

Yes! Check out the festival village map for each event and you’ll see a designated space.

Additional places are subject to availability. Complete the order form here.

A minimum of five (5) places can be purchased either initially or as an add-on to an existing team.

For charities looking to purchase fewer than 5 places, we recommend our partner Run For Charity. Member-charities can secure places in events on a no-fill-no-fee basis.

Race pack delivery is included in the ticket price for chatiries. The race pack will be posted to whichever address the runner enters when registering.

If one of your runners wants to edit/confirm their address, they will need to visit their Virgin Sport profile and click 'Edit Ticket', then follow the prompts.